AI OPERATIONS · COMMERCE & LOGISTICS

Practical AI automation for E-commerce vendors and supply-chain companies.

Somewhere in your operation, someone is retyping a rate confirmation into the TMS. We find that work, automate it inside the systems you already run, and measure the hours it gives back.

Book a process review How we work
ATLANTA, GA/FOUNDER-LED DELIVERY/WORKS INSIDE YOUR TMS · WMS · ERP · VENDOR CENTRAL
CONSULTING FIRST — OPERATORS, NOT VENDORS

We ran these operations for ten years before we automated them.

A decade inside Amazon Vendor Central, third-party warehousing and customer service at a national CPG brand — accepting the POs, eating the chargebacks, arguing the deductions, training the warehouses. Paired with the engineering to build what the diagnosis calls for: twenty combined years across e-commerce, fulfillment and logistics operations.

That is the order we work in. The consulting comes first — mapping the process, finding where the hours and dollars actually leak, and telling you plainly what is worth fixing. Software only enters where the diagnosis earns it.

We have sat in your seat. Chargebacks, receiving discrepancies, warehouse escalations — we recognize the problem because we have owned it, not read about it.
Advice you can act on without us. The process review ends in a roadmap you own either way. If the answer is an SOP and not software, that is what we will tell you.
Tools only where they pay. When automation is the answer, it is built inside the systems you already run — and measured in hours returned, not features shipped.
01 — AMAZON VENDORS The Vendor Central back office Shortages, deductions and chargebacks categorized by hand. POs monitored in spreadsheets. Weeks-of-cover reporting eating every Monday morning. See the workflow → 02 — LOGISTICS & 3PL Documents into structured records Packing slips and shipment releases arrive as PDFs and get retyped. BOL drafts, warehouse instructions and inventory reconciliation live in inboxes. See the workflow → 03 — TRUCKING & FREIGHT Rate con to paid invoice Rate confirmations retyped into the TMS. PODs chased by phone and matched by hand. Detention that never gets billed because nobody tracked it. See the workflow →
ENGAGEMENT LADDER

Engagements here grow in stages.

Everything begins with a paid assessment, and no stage gets sold before the previous one has proven itself.

Working terms, stated plainly →
STAGE 1 Assessment Map the process, quantify the opportunity, leave with a roadmap — and one working prototype.
STAGE 2 Pilot One controlled workflow with acceptance criteria and measurable outcomes.
STAGE 3 Rollout Expand the proven pilot into connected workflows across the department.
STAGE 4 Managed support Monitoring, corrections and continuous improvement. Three-month minimum.
THE WORKING TOOL

We would rather show you the tool than describe it.

Both tools run live on this site — the CS automation platform and the claims recovery engine, clickable, on fictional data. No recording, no scheduled walkthrough: open them and use them.

LIVE INTERACTIVE DEMO CS automation · Claims recovery Open the platform →
Claims recovery tool — deductions auto-categorized with confidence scores
categorized without a human touching it
every line traces back to the source PDF
30 MINUTES · NO CHARGE

Book a process review.

Bring the process that eats your team's hours. We map it live and tell you honestly whether it is worth automating.

Book a process review